Beth HurstMay 6th, 2020
What a great experience! We actually went out to buy a Ford Explorer from the Cranbrook dealer and had a terrible experience so we just happened to call into Subaru of Cranbrook on the way home.
I’m a firm believer that life sends what you need and we had a great experience with Jim at Subaru. There was no pressure, he just listened and asked questions, explained the vehicles clearly, facilitated the test drives for the Outback, Forester and Ascent and we quickly decided that the Forester was what we really loved. The whole experience felt like hanging out with a friend and going home with a prize.
I have a feeling we will be Subaru for life now and look forward to dealing with the Cranbrook dealership again.