Mike ScottJun 15th, 2020
My partner and I had committed to buying a new car for the very first time. After calling around to some dealerships closer to our home we felt intimidated and uncomfortable. We weren’t getting call backs or responses to our emails. We decided to look a little farther out and contacted Cranbrook Subaru. WOW! What AMAZING customer service. We were absolutely amazed. Answered all of our questions immediately. Responded to our emails immediately. Darcy treated us like royalty. Our confidence in buying went through the roof. They left zero doubt. After walking us through every detail and signing the papers we were ready to drive away and the salesman Darcy handed our 5 year old son a replica toy car of the Crosstrek we just bought, same colour and all. Outstanding service and highly recommend buying through them!!! Easiest 5 stars I’ve every rated. Thanks guys!